Terms of Service

Effective Date: July 8, 2026
Company: Aware Assure

These Terms of Service (“Terms”) govern your use of the Aware Assure website and services. By using our website, contacting us, requesting a quote, or purchasing services, you agree to these Terms.

If you do not agree with these Terms, you should not use our website or services.

Company Services

Aware Assure provides website development, AI workflow, automation, software, integration, and related technical services for businesses.

Services may include, but are not limited to:

Website design and development
AI-powered workflows
Lead capture systems
Quote and intake systems
Customer response automations
Booking or receptionist-style automations
Internal dashboards or portals
Database-connected workflows
Third-party software integrations
Deployment, hosting setup, and maintenance support
Technical consulting related to business automation

Specific deliverables, timelines, pricing, and responsibilities will be defined in a separate proposal, invoice, statement of work, or service agreement.

No Guaranteed Results

We aim to build useful, reliable, and practical systems. However, we do not guarantee specific business results, revenue increases, lead volume, cost savings, search rankings, customer conversions, or uninterrupted system performance.

AI systems, automations, third-party platforms, hosting providers, APIs, databases, and communication tools may behave unpredictably or experience downtime, errors, delays, or changes outside of our control.

Client Responsibilities

Clients are responsible for:

Providing accurate project information
Reviewing and approving deliverables
Supplying required content, branding, business rules, data, and access
Creating and maintaining required third-party accounts
Paying third-party platform fees, hosting costs, API usage fees, domain costs, email costs, and other external service costs unless otherwise agreed
Maintaining ownership and security of their business accounts
Ensuring they have the legal right to use any data, content, images, customer information, or systems provided to us
Complying with laws, regulations, industry rules, and platform terms applicable to their business

Delays in providing information, approvals, payments, or account access may delay project delivery.

Third-Party Platforms and Accounts

Our services may rely on third-party platforms such as hosting providers, cloud services, databases, GitHub, Supabase, AI API providers, email providers, scheduling tools, analytics tools, automation platforms, payment processors, or other software services.

Clients understand that third-party services are governed by their own terms, pricing, limitations, privacy policies, and availability. We are not responsible for outages, pricing changes, restrictions, account suspensions, data loss, API changes, or service limitations caused by third-party providers.

Clients may be required to sign up for their own accounts and provide access, API keys, or credentials needed to complete the project.

AI Services and Automation Limitations

Some systems may use artificial intelligence, large language models, or automated decision-making workflows.

Clients understand that AI-generated outputs may be incomplete, inaccurate, delayed, or inappropriate in certain situations. AI systems should not be treated as a replacement for professional judgment, human review, legal advice, financial advice, medical advice, emergency services, or critical decision-making.

Clients are responsible for reviewing, testing, approving, and monitoring any AI workflow before relying on it in their business.

Website and Automation Content

Clients are responsible for the legality, accuracy, and ownership of all content, data, images, branding, copy, claims, offers, and materials provided to us or displayed through any website, automation, or system we build.

We may assist with writing, structuring, or improving content, but final approval and responsibility belong to the client.

Payment Terms

Fees, payment schedules, setup costs, monthly service fees, maintenance fees, and cancellation terms will be listed in the applicable proposal, invoice, or service agreement.

Unless otherwise stated in writing:

Payments are due according to the invoice terms.
Work may be paused if payment is late.
Setup fees are non-refundable once work has begun.
Monthly service fees are non-refundable after the service period begins.
Third-party platform costs are the client’s responsibility.

Ownership and License

Ownership of project deliverables will be defined in the applicable proposal or service agreement.

Unless otherwise agreed in writing:

The client owns their business content, logos, branding, and data.
Aware Assure may retain ownership of reusable code, workflow templates, internal tools, processes, methods, documentation, and pre-existing intellectual property.
The client receives a license to use the final delivered system for their own business purposes after required payments are completed.
The client may not resell, redistribute, copy, or reverse engineer our reusable systems, templates, or internal methods without written permission.

Access, Security, and Credentials

Clients may grant us access to business accounts, databases, hosting platforms, repositories, email systems, APIs, or other tools.

We will use access only as needed to provide services. Clients are responsible for managing account ownership, permissions, passwords, billing, recovery methods, and access removal.

Clients should not send sensitive credentials through insecure channels when avoidable. We recommend using limited-access accounts, role-based access, environment variables, and separate API keys when possible.

Maintenance and Support

Ongoing support, updates, hosting monitoring, bug fixes, workflow changes, and maintenance are only included if stated in a proposal, invoice, monthly plan, or service agreement.

Unless covered by an active maintenance plan, future edits, troubleshooting, new features, third-party platform changes, or emergency fixes may require additional fees.

Acceptable Use

You agree not to use our website or services to:

Violate any law or regulation
Send spam or unlawful communications
Infringe intellectual property rights
Upload malicious code or harmful content
Misuse AI systems
Collect or process data unlawfully
Harass, deceive, or harm others
Attempt unauthorized access to systems
Use delivered systems for illegal, abusive, or unethical purposes

We may refuse, suspend, or terminate services if we believe a client is using our services improperly or unlawfully.

Confidentiality

During a project, both parties may share confidential business, technical, financial, customer, or operational information.

We agree to take reasonable steps to protect client confidential information and use it only for providing services. Clients also agree not to disclose our confidential methods, code, pricing structures, internal processes, or non-public business information without permission.

Disclaimers

Our website and services are provided on an “as is” and “as available” basis unless otherwise stated in a written agreement.

We do not guarantee that any website, automation, AI workflow, database, integration, or third-party service will be error-free, uninterrupted, fully secure, or compatible with all future platform changes.

Limitation of Liability

To the fullest extent permitted by law, Aware Assure will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, or third-party platform failures.

Our total liability for any claim related to our website or services will not exceed the amount paid by the client to Aware Assure for the specific service giving rise to the claim during the three months before the claim.

Indemnification

Clients agree to defend, indemnify, and hold harmless Aware Assure from claims, damages, losses, liabilities, costs, and expenses arising from:

Client-provided content or data
Client misuse of delivered systems
Violation of laws or third-party rights
Unauthorized or improper use of third-party platforms
Client business practices
Client failure to obtain proper consent, permissions, or legal rights for data used in a system

Termination

Either party may terminate services according to the applicable proposal, invoice, or service agreement.

We may suspend or terminate services if:

Payment is overdue
Required access or information is not provided
A client violates these Terms
A client uses our services unlawfully or abusively
Continuing the relationship creates legal, security, financial, or operational risk

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date.

Governing Law

These Terms are governed by the laws of the State of Connecticut, unless otherwise stated in a separate written agreement.

Contact Us

For questions about these Terms, contact:

Aware Assure
Email: awareassure@gmail.com
Website: awareassure.com